Chuanfeng Hulian LLC, together with its subsidiaries and affiliated entities (collectively referred to as Chuanfeng Hulian, we, us, or our), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.chuanfenghulian.mom or use any of our technology consulting and systems design services.
By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms outlined herein, please refrain from using our website or providing us with your personal information.
1. Information We Collect
We collect several categories of information to provide and improve our services. These categories include information you provide directly, information collected automatically, and information obtained from third-party sources.
1.1 Personal Information You Provide
- Contact details: full name, email address, telephone number, mailing address, and professional title.
- Account credentials: username and password if you create an account on our client portal.
- Billing information: company name, tax identification number, billing address, and payment details processed through secure third-party payment processors.
- Communications: records of correspondence when you contact us via email, telephone, or through our website contact forms.
- Project information: technical specifications, system requirements, architectural diagrams, and other materials you share during the course of our consulting engagement.
1.2 Information Collected Automatically
- Device and browser data: IP address, browser type and version, operating system, device type, and screen resolution.
- Usage data: pages visited, time spent on each page, navigation paths, referral URLs, and interaction patterns.
- Cookies and similar technologies: we use cookies, web beacons, and similar tracking technologies to enhance user experience and analyze website performance.
2. How We Use Your Information
Chuanfeng Hulian uses the information we collect for the following business purposes:
- Service delivery: to provide computer systems design, integrated systems, and consulting services you have requested, including project management, technical implementation, and quality assurance.
- Communication: to respond to your inquiries, send service-related announcements, provide technical support, and share updates about your projects.
- Improvement: to analyze usage patterns and feedback in order to enhance our website, services, and overall client experience.
- Legal compliance: to fulfill our obligations under applicable laws, regulations, and legal processes, including those of the United States and relevant Asia-Pacific jurisdictions.
- Marketing: with your consent, to send promotional materials about our services, industry events, and thought leadership content that may be of interest to you.
- Security: to detect, prevent, and respond to security incidents, fraud, and unauthorized access to our systems and your data.
3. Legal Basis for Processing
Our processing of your personal information is based on one or more of the following legal grounds:
- Consent: where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
- Contractual necessity: where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal obligation: where we need to comply with a legal or regulatory obligation to which we are subject.
- Legitimate interests: where processing is necessary for our legitimate business interests, provided your rights and freedoms do not override those interests.
4. Information Sharing and Disclosure
We may share your personal information with the following categories of recipients under appropriate safeguards:
- Service providers: trusted third-party vendors who assist us in operating our business, including cloud hosting providers, payment processors, analytics services, and customer relationship management platforms. These providers are contractually bound to protect your data and use it only for the purposes we specify.
- Professional advisors: legal counsel, accountants, auditors, and insurance providers who require access to certain information in the course of their professional engagement with us.
- Business transfers: in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy proceeding, your information may be transferred as part of that transaction, subject to confidentiality obligations.
- Legal authorities: when required by law, court order, subpoena, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Affiliates: entities within the Chuanfeng Hulian group of companies for internal business purposes consistent with this Privacy Policy.
We do not sell your personal information to third parties. We do not share your data for third-party direct marketing without your explicit consent.
5. International Data Transfers
As a Chinese-American company with operations in the United States and Asia, we may transfer your personal information across international borders. When we transfer data from the Asia-Pacific region to the United States or vice versa, we implement appropriate safeguards to ensure your information receives an adequate level of protection. These safeguards include standard contractual clauses approved by relevant regulatory authorities, data processing agreements, and adherence to recognized privacy frameworks.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. The retention period varies depending on the type of data, the nature of our relationship with you, and legal requirements. When data is no longer needed, we securely delete or anonymize it. In some cases, we may retain certain records for longer periods to comply with legal, tax, or regulatory obligations, or to establish, exercise, or defend legal claims.
7. Data Security
We implement a comprehensive set of technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, access controls based on the principle of least privilege, regular security audits and vulnerability assessments, employee training on data protection practices, incident response and breach notification procedures, and secure data disposal protocols. While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: the right to request a copy of the personal information we hold about you.
- Correction: the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: the right to request that we delete your personal information, subject to certain exceptions.
- Restriction: the right to request that we restrict the processing of your personal information under certain circumstances.
- Data portability: the right to receive your personal information in a structured, commonly used, and machine-readable format.
- Objection: the right to object to the processing of your personal information for direct marketing or legitimate interest purposes.
- Withdrawal of consent: where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at service@chuanfenghulian.mom. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device by your web browser. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period. You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. We also use analytics tools such as Google Analytics to understand how visitors interact with our website. These tools collect information about your use of the website, including your IP address, which is anonymized where possible.
10. California Privacy Rights
California residents are entitled to specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). In addition to the rights described in Section 8, California residents have the right to know what personal information we collect, use, disclose, and share. You have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information. You have the right to non-discrimination for exercising your CCPA/CPRA rights. To make a verifiable consumer request, please contact us at service@chuanfenghulian.mom. We will verify your identity using information you provide and may request additional information as necessary.
11. Children Privacy
Our services are directed to businesses and professionals. We do not knowingly collect personal information from individuals under the age of sixteen. If we become aware that we have collected personal information from a child under sixteen without verification of parental consent, we will take steps to delete that information promptly. If you believe that a child may have provided us with personal information, please contact us immediately.
12. Third-Party Links
Our website and communications may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of every website you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of material changes by posting the updated policy on our website with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the updated policy.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: service@chuanfenghulian.mom
- Phone: +1 361 691 9215
- Mail: Chuanfeng Hulian LLC, 3388 S Ovation Dr, West Valley City, UT 84128-6945, United States
- Website: www.chuanfenghulian.mom
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If you believe that we have not addressed your concern satisfactorily, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.